USB Mouse suddnely will not work

  Charlie Babbage 12:30 11 Oct 2008
Locked

Stupid me opened an attachment of an email from an unknown source. Avast detected virus but when computer restarted USB mouse will not work.

ANy suggestions will be appreciated. I've learned from this mistake!

The O/S is Win XP Professional

  rawprawn 12:41 11 Oct 2008

Did Avast clear the virus?
Also download and run click here

  Technotiger 13:15 11 Oct 2008

Or, a System Restore back to before you clicked!!

  Charlie Babbage 14:17 11 Oct 2008

.. how can you get to that without the mouse?

Is there anything in the initial Setup (usually accessed by pressing a key such as DEL immediately you switch on) which may need to be altered. I did access Setup and restored the default settings

  Fruit Bat /\0/\ 14:30 11 Oct 2008

I did access Setup and restored the default settings

USB legacy - make sure is "Enabled"

  Charlie Babbage 14:47 11 Oct 2008

... where abouts is that in Setup? Many thanks for the tip Fruit Bat, I think this might be it!

  Fruit Bat /\0/\ 14:56 11 Oct 2008

Try under Integrated Peripherals

  Technotiger 15:28 11 Oct 2008
  Fruit Bat /\0/\ 15:42 11 Oct 2008

System restore will have no effect if changes hve been made in the BIOS.

  Charlie Babbage 16:09 11 Oct 2008

... I'll have to go back to the computer in question and check that out! I'll let you know how I get on.

  woodchip 16:15 11 Oct 2008

Buy a cheap PS2 mouse if you do not know how to Use Keyboard to do this. PS2 mouse should be plugged in before you switch on computer, if not you will damage the motherboard.

Right click My Computer\Properties\Hardware\Device Manager if a USB or Hid Mouse is in the above uninstall it, then remove the usb mouse go to Control Panel\Add New Hardware Wizard run it and let it find the USB mouse This will be set as a HID compliant mouse./ Reset Computer. It should now work

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017