USB modem not found

  Prospero 21:22 08 May 2008
Locked

I installed a Vista driver for Speedtouch 330 modem on my new computer. (vista41G.exe) When prompted to plug in the modem, it was not found. Any ideas please?

  Technotiger 21:33 08 May 2008

Try a different USB port, preferably on the back of PC rather than perhaps a USB hub.

  polymath 21:35 08 May 2008

I'm having a similar problem - it's in this thread click here in case it's any help.

  Prospero 21:39 08 May 2008

Thanks, Technotiger - I had done that and still not found.

  Technotiger 22:07 08 May 2008

Can you see if there are any yellow exclamation marks in Device Manager - afraid I don't have Vista so can't direct you to it.

  Technotiger 22:08 08 May 2008

I should have added - with the modem plugged in!

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