usb mass storage device

  JINX 23:24 31 Mar 2004

can anyone help
i am trying to install a ricoh digital camera on a machine running win 98se
the drivers for the camera seem to load but on resterting the new hardware wizzard finds the device but when the next screen states windows is installing the software the computer freezes and can only be accessed by switching off on the power button
other usb devices work o k

  Diodorus Siculus 07:56 01 Apr 2004

See if there is an option in add/remove programs to uninstall. If so remove it and reboot.

Then reinstall the software.

Reboot and then plug in the camera.

An alternative would be to get a USB card reader - they will require less power and are less fussy about software.

  goonerbill 10:18 01 Apr 2004

do you have the camera connected to the pc via the USB cable when trying to install drivers.

i have fuji camera and drivers need to be loaded before connecting camera to pc.

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