USB Keyboard not accepted at COMPAQ XP Laptop

  JT2 06:18 14 May 2006
Locked

14/5/2006

USB Keyboard not accepted at COMPAQ XP Laptop
---------------------------------------------

Computer: COMPAQ Presario M2000 laptop [AOK]
Specs: Intel Pentium M 1.6 GHz / 480 MB RAM
OS: Win XP Pro, SP2
BIOS: PHOENIX Ver. f.20

Note: BIOS is extremely simple. No user settings shown - except for Date/TIME, Boot
Sequence and couple other simple odds. Zero.

Trying to get my friend's newly purchased basic
*USB* Keyboard to work with his laptop. No way.

1. USB Keyboard works AOK w/ XP DeskTop
2. No keyboard brochure or driver disk (Seller says, no need for XP)
3. No indications when Keyboard plugged in - before or after boot.
4. No related BIOS settings available
5. Somewhere windows says no drivers required for plug & play
6. Device Manger shows problem w/ USB Keyboard:

? Other devices
?! USB Keyboard

Says: "The drivers for this device are not installed [Code 28].
To reinstall the drivers for this device, click Reinstall Driver."
(whatever happened to "no driver required for Win XP ???)

7. My friend has no brochure or Installation CD ROM for this
computer. It is fairly new.

8. The 'Hardware Update Wizard" leads to a dead end. Same for
"Roll back driver". At one point I think I saw an offer to
search the net; but this never ever returned after I refused
the 1st time.

9. I do not know how to disable or disconnect the integrated
Compaq laptop keyboard - and I do not see why this would be
an issue.

It is strange that at this advanced point in the state of the Industry,
one is unable to carry out the simplest of purported 'plug & play'
scenarios at the most basic, primordial and absolutely necessary
computer peripheral - the ubiquitous Keyboard -
and via the most advanced OS version, at that. Really sad...

I've run thru 57 USB Keyboard threads here and tried some related
suggestions. No luck yet. I will rummage thru some more suggestions
later - but it doesn't look good at this point.

I'm wondering if maybe COMPAQ has some special requirements or keys
to press before an external USB keyboard can be enabled.

Are there any nuclear physicists, or, failing that, construction
workers out there who might be able to lend a helping hand?

Thanx,

JP2 the frustrated...

  Taff™ 07:35 14 May 2006

I regularly use an external USB full size keyboard on my laptops, including on an old Compaq. Have you tried it on the other USB ports and I assume that other USB devices work in these ports?

This strikes me as a power issue. The compaq laptop isn`t providing enough for it to recognise the keyboard. The desktop is. I think that if you used a powered USB hub it would solve the problem.

  JT2 05:22 17 Sep 2006

Thanx for your input, Taff.

Bit late getting back here as too many other things went off in interim.

Tried all sorts - except he didn't get the power USB hub. He gave up and think finally got himself a keyboard that worked.

We got a similar problem now in that we have a
couple of USB sticks that we know work elsewhere but don't seem to be detectable at some Laptops and some desktops that do have Win XP Pro SP2.

Don't know why yet and put on backburnewr for now as more urgent faults to attend to.

Thanx again.

JT2

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