USB Hardware not recognised - BT Broadband

  Ridleyrider 09:51 03 Sep 2004
Locked

I've just installed Windows XP on a brand new hard drive at home.

I cant get the USB to recognise my BT Broadband connection. 'USB Hardware not recognised' is the message I get. It's an ADSL modem and I'm installing Broadband using the BT disc.

I've called BT and they're a bit stumped and I'm calling back later but I was wondering if anyone had any ideas why this is happening.

I have tried another piece of hardware in the USB port (Digital Camera) and it recognises it.

Is the installation disc not installing the drivers correctly maybe?

  Fruit Bat /\0/\ 13:56 03 Sep 2004

Click on unrecognised device, select update driver and point XP to the driver folder on the BT CD.

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