USB connection

  dustbin 18:26 16 Feb 2005
Locked

Have just installed BT Broadband but when I try to connect it says "No USB connection".How can I tell if my USB socket is working?

  Jackcoms 18:30 16 Feb 2005

I assume you are referring to your modem.

Does it have a power on light?

If it does and the light is on, the USB connection is working

  Jeffers22 18:32 16 Feb 2005

What OS are you running? If XP it should be fine and USB drivers are native. If Win9x you willl need to load the USB drivers specifically for the piece of kit.

To test, try another USB device such as a memory stick - if you have one.

  Maccyroo 18:35 16 Feb 2005

dustbin

Start > Settings > Control Panel

Double Click "System" and click on Harware Tab

Click on Device Manager and find the item USB Controlers. Click on + to epand. If anything has an exclamation mark againt it then something is wrong. If not then the USB ports are working OK.

Anything with an exclamation mark you should right click and choose properties to investigate what might br wrong.

maccyroo

  dustbin 18:47 16 Feb 2005

I have a BT Voyager 205 ASDL Router, I have the 3 lights on the front lit.If I look in Device Manager nothing is marked with exclamation marks.
I am running Win 98se.

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