USB Browser Mouse fails to install

  Grrrrrrrrr 15:27 29 Aug 2009
Locked

I recently broke a USb Mouse and bought a new Speed Link Plug n Play compatible with windows vista. I am using a Computer with windows vista home premium. When trying to install it I am given the message
" Windows encountered a problem installing driver software for your device"
and
" The driver installation file for this device is missing a necessary entry.This maybe because the... is written for windows 95 or later"
I have rang the computer shop I bought it from and I was told it should install automatically. I have tried several other mouses and they all fail to install and therefore I have realised there must be a missing file within my pc???

I have uninstalled all the usb devices in device manager and reinstall them but still when i plug in a mouse it fails. I also ran a "scannow" and was given a link to a log within windows called "CBS" which detailed problems but I was denied access although I have full administrative control.

I have also restored it to the very last save point this didn't work.

Please Help , Thanks

  accordion 08:16 30 Aug 2009

If the mouse is plug n play, you shouldn't need to install any software. Windows should be able to recognise and use the mouse on its own.

Dave

  mooly 11:12 30 Aug 2009

Common problem ! with no cure but a workround exists... all credit to Jake for this one,
click here

  Grrrrrrrrr 12:25 30 Aug 2009

Thank You So Much ! Have been using mouse keys for around 2 weeks and now I really know how important a mouse is Lol. Moolys response allowed me to have a working mouse within around 30 seconds Thanks alot !!

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