USB 3.0 won't work on windows 7

  kris594 20:23 27 Apr 2014
Locked

Hi, i have bought a HP Pavilion 500-242ea pc with windows 8 pre installed. All usb ports have been working then however i have installed an windows 7 64 bit OS. USB 3.0 ports aren't working now. I think it might be due to the wrong driver installed or to the fact that usb 3.0 is incompatible with win7. Is there any way i could get these usb ports to work because i have no free ports left now. Has anyone fixed this problem before?

  kris594 21:53 27 Apr 2014

when i try to install this driver it says that my system doesnt meet the minimum requirements (9996) By the way i have an amd processor, not an intel... dunno if that matters

  kris594 22:50 27 Apr 2014

unfortunately with this driver the same thing happened Maybe there is some software which will convert usb 3.0 and make windows think that it is usb 2.0? By the way i have tried many drivers but found no help:(

  kris594 23:53 27 Apr 2014

I have installed the chipset driver but when i went to install the previous driver the same thing happened again:(

  kris594 20:06 29 Apr 2014

Does any one else have any other solutions?

  kris594 18:02 06 May 2014

Have you found any other solutions?

  kris594 22:22 11 May 2014

please let me know if anyone has found any other solutions... nothing seems to be working for me:(

  daxian 22:52 11 May 2014

hi kris... is it pcie card or motherboard usb3 ???? i have both types and both work fine on win 7 !!!!

  kris594 00:06 12 May 2014

i think that it may be both as i have two ports at the front and two at the back

  onthelimit1 09:00 12 May 2014

'two ports at the front and two at the back'

That's normal off the mobo (except most have more than two at the back these days - my bog standard HP has 6).

  kris594 19:26 12 May 2014

i mean that i have two usb 3.0 ports at the back along with 4 usb 2.0 ports at the back

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