I’ve recently signed up for Tiscali BB, but am having technical problems which they haven’t yet sorted. One suggestion from them is to upgrade from USB 1.1 to USB 2.0. I don’t know how to check this on my system (WIN 98, PIII) or how to update if necessary. Can someone help?
USB 1.1 is enough for broadband. Did you properly load driver they supplied with modem? Try to update your Win98 by going to Microsoft website. I think you shold follow DieSse's suggestion to your PC motherboard's web site to get updated drivers. Otherwise, you may not be able to slove the problem by put a USB 2.0 card in.
Multiple Platform Support The Speed Touch USB can run on multiple platforms, such as Windows 98, 98 SE,2000, ME, XP, Mac OS 8.6, 9.0, X and Linux.
Give them a ring or have a word with Tiscali if they insist on them supplying you with the modem.I also wonder why they suggested that you upgrade from USB 1.1 to USB 2.0.?
The Via chipset that was reported in the past, by Tiscali BB with problems, was the Apollo Via K133 chipset and the Asus A7V motherboard.(i would not think that spec applies to your system?)
Saying that the Speed Touch USB performed with out a flaw on my system and there via K133 chipset/Mboard.
With the bt Voyager modem there ws no final connection.Put it down to the fact that the surge on downloading was causing the problem wth the Voyager modem. Might be better if you describe the problem your having.
Yes, I've got the Speedtouch USB modem as supplied by Tiscali, the lights on it are constant as they should be, but I keep getting the error message "no dial tone". Tiscali did not give reasons for suggesting the USB 1.1 upgrade