In many cases youi can get the cot#rrect OE configuration by either going to your ISP web site or by contacting theie help desk. Many ISPs have differnt names for their pop servers, so one configuration does not fit all. Which ISP does your daughter use?
If you are using XP, open OE go to `Tools>Options>Connection>Change>Setup` a Wizard should open to walk you through. If your ISP has provided a CD to set things up all the information will be available all you should need is your e-mail address, username and password.
Thanks for replies guys, all sorted now,the problem was that I set up my old pc for daughter as I have gone to laptop.
She uses Telewest so all settings were new to me although I had done printscreens first. I had a brief session with support in India, no need to elaborate on that issue, but most important, I had typed one digit wrongly when filling in "servers" details.
And BTW jv7, thanks for your advice but it was not my private address, point taken though.