I have a sony desktop model VGC-M1 . I tried to do a system restore and on start up got the following message windows was unable to start try using start normally or last known good. I tried using start normally and it brought me back to the same screen so I used last known good but the same thing happened. After 4 attempts I decided to do a complete recovery I put in the recovery disk and all went well I put in the application recovery disc on prompt and that complete ok I restarted the computer and received exactly the same message as before plus the message Missing windows\system32\config\system insert set up disc and press r I only have the 2 discs I mentioned the recovery and application recovery. csan someone please help I am using XP Home
I have a Sony VAIO laptop & when the exact same situation happened to me, it turned out the hard disk was faulty - took 2 wks for the laptop to be picked up, fixed and returned under warranty.
If yr desktop is still under warranty, I would go via SONY support and be patient for the fix to be sorted out. If you're not, you can go out and get a second hard disk, fit it in place of your existing hard disk, and restore onto the new hard disk.
Are you familiar with what type of hard disk you have currently and how to go about replacing or adding a new hard disk?