kimtrnc 09:58 22 Mar 2008

I downloaded this prog because Microsoft recommended it to cure a fault ( event viewer warning userenv 1517 and 1524) where my system is requesting restart on every boot. I installed the .msi. Details say program should run automatically, and remove problem. It does not show in Startup Programs via msconfig, and if I try to start manually, I get a blank DOS screen. Can nayone help, please?

  johndrew 10:24 22 Mar 2008

I presume you went through this link click here to get the software. Have you navigated to click here to see if there is any help? If there is nothing there try click here

Have you looked in `Add or Remove` to see if it is present? If it is you could uninstall and try again with a new download in case it was corrupted.

  birdface 11:04 22 Mar 2008

Do a system restore to a date before you added uphclean.

  kimtrnc 11:43 22 Mar 2008

John - yes looked at both of those. Buteman, I will try - but I downloaded uphclean because I was having the incessant restart request! I will let you know.
Thanks to both your help!

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