I got Crucial to run a scan of my computer and they said i could upgrade from 2x128 Mb of Ram to 2x256. I purchased and installed these but when i go to properties on My Computer it is only telling me i have 384 Mb of Ram is there a simple reason for this or have i messed it up.
What is the model of laptop. However if you go into the bios you should be able to adjust an option labelled "AGP aperture" or something similar from 128 to 64mb if you play games, (however 128 may work better its a try it and see affair usually) if you dont play games use a setting of 32 or even 16 if you tend to multitask more than other things in windows or use only basic games from the net and in windows.
If you go into your BIOS yapstan, this is done by pressing a key BEFORE windows loads, when you first switch on, usually its the Del/Delete key but it can vary. It will tell on the first screen but its so fast oftem you miss it.
Assumming you are in the BIOS look for an option to change the size of the onboard graphics, you'll have to look as all PC BIOS are slightly different, perhaps under Hardware or Device or Onboard Device you'll have to look for it. Find it and change it from 128mb to 64mb. Then save it, it'll tell you how at the top of the screen - mine is F10 as an example and the computer will reboot. Try running things and see if its acceptable with only 64mb for the graphics, if you're unhappy with it go back and change it back to what it was. DO NOT change anything else in the BIOS, if you do you can stop the computer from starting up. This is not a problem if you know what you have changed and can change it back but if you alter something and don't know what you have altered you can cause problems so be warned. Only alter the graphics size.