I got the above message when i was updating my Panda Internet Security Software. A box appeared in which it said that 'if i'm running a program then i will lose any info as the program is about to shutdown' I was able to create an error log for Microsoft but i don't know what that will do. When i looked at the error profile it said the error was due to something to do with my Window ID and Internet Protocol!!..
beavis thanks for that. i have spybot, adaware and spymaster downloaded and i ran all three of those. Spybot found some spyware which i have deleted but unsure if the problem has been cured. As this files didn't look like upgrader exe. Admittedly once i ran the programs and then deleted the spyware i did close my computer so i will be on it tonight after work to see if problem still there.