Update/Download problem

  jdb 18:32 12 Jul 2008
Locked

My daughter's PC (Wind XP) has a problem when trying to update programs. For instance on both Zone Alarm and iTunes she was advised updates were available and she pressed the "download" button but nothing happens. I guess a setting is wrong somewhere but I'm blessed if I can find which one.
Any ideas will be gratefully received.
John B

  Halmer 21:43 12 Jul 2008

to the latest versions to see if it fixes it for next time.

click here

click here

  gengiscant 21:52 12 Jul 2008

This maybe a Microsoft update issue,is your Zone alarm version 7.
I have found this for itunes.
click here

  jdb 22:07 12 Jul 2008

Halmer, thanks for that. I have updated manually to no avail - this problem has been around for some time now.
Gengiscant, many thanks also, I updated Zone Alarm to 7.00483 following the recent M/S update debacle but the problem still exists - see above, the problem existed before the recent MS update. Thanks again.
JB

  Halmer 22:38 12 Jul 2008

what happens when you run the .exe file?

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