mike1967 12:44 16 Aug 2006

A friends pc is getting the blue screen of death with the following info


technical info


Anyone help

  vinnyT 12:52 16 Aug 2006

It's poss that this is due to his/her boot.ini file being messed up.

If they have a xp disk, tell them to boot from this and when you see the Welcome to setup press the letter R.

-They should then see a dos prompt
-Type "chkdsk /p" without the quotes and hit enter
-When that is done type "fixboot" and hit enter
"Y" and enter at the prompt

-Then type "exit" and hit enter

The system should now reboot into Windows as normal.

If that dosn't work for him/her, you can try

-Boot to the recovery console like above

-Type "chkdsk /r" then enter

-When done type "exit" and hit enter.

This takes longer, but the system should boot back into Windows.

Hope this helps.

  mike1967 12:58 16 Aug 2006

They haven't got the xp disk available can i use mine

  Terry Brown 13:22 16 Aug 2006

If you cannot get access to the hard drive (boot).Remove the drive, set it to slave and put in in another machine (or USB housing), you can then access all your information, saving all your working data (i.e. personal files,music etc) to space elsewhere, and refprmat, knowing that your data is safe

  mike1967 13:49 16 Aug 2006

The above did not work anyone got ideas

  keef66 15:22 16 Aug 2006

Yes, you can use your disk

If you tried the advice from Terry Brown and still couldn't see the files on the disk, leave it as slave in the second pc and download and run Testdisk

click here

I'll be doing exactly that tonight with father-in -law's unresponsive HDD to see if I can retrieve any of his digital images

  mike1967 16:38 16 Aug 2006

Its a friends pc havent tried what Terry Brown has said yet though, the HDD is seen during boot up but then it gets the blue screen of death.

He seem to think he may have a virus on it as other friends were using before this happened, is that possible and if so does anyone know how we can test it during run up


  mike1967 20:58 16 Aug 2006


  vinnyT 10:09 17 Aug 2006

As you can boot the HD (Terry Brown's suggestion is for if you can't boot from the drive), try the repair option as detailed above.

Once you are able to boot windows, enter safe mode and scan the pc using either his AV prog. or one of the online scanners, I use trendmicros homecall (you have to be using IE or firefox), click here.

Hope this helps.

  mike1967 10:15 17 Aug 2006

When I said the HDD boots, i was saying it is recognised during the boot up process, after the XP splash screen it goes straight to the blue screen of death wether booting normally or in safe mode.

  keef66 12:40 17 Aug 2006

hook it up as slave in another pc then scan it with an AV program

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