Unknown Virus Attack

  Woof 11:00 25 Mar 2005
Locked

I am writing this on behalf of my son who has no way of getting out to the internet using Internet Explorer because he does not want to infect others with a possible virus.

He has no way of identifying the problem because the virus has turned off his 'AVG' anti virus program.

The major problem is if he tries to get onto the internet for say 'saphos' or any other virus help site it directs him to say the 'BBC' home page or some other bookmarked site.

He thinks its something called 'Bagle' but can't be sure.

My advice to him is - save all you can and reprogram (XP) but I have a small problem with this - what if the virus is in the BIOS?

Any help gratefully received. Woof

  Jackcoms 11:03 25 Mar 2005

If he thinks it's Bagle has he tried? click here

  rômanab 11:04 25 Mar 2005

Unlikely to be in the bios, download stinger click here put it on a floppy or disc and run it on your sons pc.

  Yoda Knight 11:05 25 Mar 2005

[email protected]" title="http://securityresponse.symantec.com/avcenter/venc/data/[email protected]" TARGET="_new">click here the bottom of the page gives manual removal instructions

and the removal tool is [email protected]" title="http://securityresponse.symantec.com/avcenter/venc/data/[email protected]" TARGET="_new">click here

  Yoda Knight 11:06 25 Mar 2005

hmmm - that didnt work very well....

Goto click here and click on search. Type in Bagel and follow the 1st link.

The bottom of the page gives manual removal instructions and a link to a removal tool

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