Unknown Laptop problems....

  Ade_1 23:20 11 Aug 2006

Hi, My brothers has tongiht had problems with his laptop. I have had a look and it kept hanging on the Boot screen.

So I went into Safe Mode and had a look at Event Viewer and I found a number of things, one Error which informed me that boot-start or systems-drivers failed to load, these were :

Net BT

There were a few others stating singular ones from above also a few saying there was a "bad block" on the Hard Drive.

I then did a system restore only to find it continually blue screening on me whenever I get to the boot screen even after I have started it normally or safe mode.

A couple of the errors the blue screen has told me are :

A problem has been detected.....


and the following 2 codes were stated

***STOP: 0x000000ED (0x85354E30, 0C000009C, 0x00000000, 0x00000000)

and the next one was

***STOP: 0x000000ED (0x85349988, 0xC0000009C, 0x000000000, 0x00000000)

And others have been shown but I havnt bothered to write them down as they all begin with ***STOP: 0x000000ED...

Apologies if this is a bit of a long post but thought it woudl be best to tell you the info needed.

(he is running WIN XP SP2)

I was wondering about doing a clean install but if anyone else has other alternative I would be grateful to hear them.

(It doesnt bother me doing a clean install as everything is backed up but just wondered if there was another alternative)

Thanks in advance


  johnnyrocker 23:44 11 Aug 2006

system restore or last known good working config?


  Ade_1 23:50 11 Aug 2006

unfortunately not.

Last known good config still hung on boot screen and when I did System Restore it started blue screening...



  johnnyrocker 23:56 11 Aug 2006

any clues on actions taken prior to this issue occurring?


  Ade_1 00:02 12 Aug 2006

No not really, however about a month ago we had unknown blue screens which lead to a reinstall of windows... But the blue screens now are different to the old ones.



  Ade_1 00:06 12 Aug 2006

I wonder if its just worth reinstalling windows, it would be the easier option.

  johnnyrocker 00:07 12 Aug 2006

in what way, pls try to give as much info as it will help others if not me to arrive at a possible solution.


  Ade_1 00:18 12 Aug 2006

The blue screens that I was experiencing about a month ago were ones which when you saw them the comptuer restarted so there wasnt enough time to view the screen whereas now the blue screen just stays on and it doesnt go unless you turn off the laptop.


  Fruit Bat /\0/\ 11:54 12 Aug 2006

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

WPA2 hack: How secure is your Wi-Fi?

Add Depth Of Field to a photo using Tilt Shift Blur in Photoshop

iPhone tips & tricks

Les meilleures tablettes 2017