uninstalled Ashampoo now can't receive email on OE

  anniecat 06:28 24 May 2004

since I uninstalled ashampoo suite from my pc.. 98se... my incoming email doesn't.. all I get is:-

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tiscali.co.uk', Server: 'localhost', Protocol: POP3, Port: 38444, Secure(SSL): No, Error Number: 0x800CCC0F

All the settings seem to be ok.

Can I re download outlook express 6 over the top just in case ashampoo has caused this prob and if so has anyone got a url for download, cos I can't find it.

Can anyone help please.

  Clint2 06:57 24 May 2004

Outlook Express 6 click here

  anniecat 07:10 24 May 2004

Clint2.... Thanks, do you know if it will download over the top of thge existing one ?

  Clint2 07:22 24 May 2004

From my recollection of installing OE6 a while ago, the installer only installs the items it needs to update from previous versions. So yes you can install 'over the top'. Good luck.

  Clint2 07:30 24 May 2004

Before you proceed with the OE6 upgrade, check click here

  anniecat 08:16 24 May 2004

Clint2 .. have already checked that link and have mailed Tiscal twice regarding the prob and have not received a reply.. I can access mail from web but prefer O/E

This only started after uninstalling ashampoo suite..

  anniecat 10:35 24 May 2004

Ashampoo had changed 2 settings, the incoming port number and the incoming mail server. It should have reverted to the old settings but hadn't... All's well now, thanks.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iPhone X review

Political cartoons in 2017: Chris Riddell, Rebecca Hendin and Dave Brown on what it’s like to…

The best iPhone for 2017

Tennis : comment regarder la finale de la Coupe Davis 2017 ?