Uninstall problems

  surfer47 14:33 14 Mar 2008
Locked

I have recently started to have problems to access a Serif application, PhotoPlus X2, I tried to uninstall it so I could re-install it but got a message saying "The patch package could not be opened, verify that it exists....." the application shows when I go to "Add/remove programs" I can't get rid of it. can anyone help?
I have a screenshot of the message but could'nt find a way of attaching it.
Regards

  recap 14:48 14 Mar 2008

Boot in to Safe Mode and go through the same process to Add/Remove program.

  ACOLYTE 15:29 14 Mar 2008

You could try this click here

  woodchip 15:35 14 Mar 2008

try reinstalling the software, then uninstall

  surfer47 19:12 14 Mar 2008

Recap
Tried that and got "Windows instaler service could not be accessed. this can occur it windows is in Safe Mode or Windows Installer is not correctly installed"

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