my husband's comp has AVG 9 free andysit is working fine . windows swecurity says he has no virus protection. he has all sorts come thru last night and it says on windowa that he is in serious danger rootkit win32 Agent.pp net worm win.32 Dip.Net.cl email-worm.win32.net Sky.q Trojan horse JS.Multi.ca Virus.Win32.Gp code.ak Trojan.Win32Agent.dcc Backdoor.Win32.Agent.ich Net-worm.Win32 mytob.t ran avc it found and removeed trojan horse SHeur2.camm Stil says he has Big problems and says to installl anti viras asap what can he do? He has disconnected the router cable
He has contracted a rogue trojan security warning and does not have the viruses mentioned. Download malawarebytes from click here (the free version). Update it from the net and run the scan. Delete all it finds.
It seems real enough?? says OS is defenseless and should install antivirus software...but he has AVG?? in the security centre it says it has no antivisus protection Should he use Spyeware Terminator 2.6, as you have mentioned on others threads, instead of avg or as well as??
It is not real, the programme is referred to as 'ransomware', where it will disable parts of the computer and spew out fake alerts. I would use AVG, spyware terminator (free version) and have malawarebytes as a backup. Spyware terminator operates in real time as does AVG. However all anti spyware programmes are useless if you agree to run a trojan programme. They come in the form of 'would you like a free registry scan/virus scan' etc. You should also rum MB in safe mode as well and then do a scan with Spyware terminator after updating it. Use Ccleaner click here to clean out all the rubbish.
Thanks for all the help. he has done all , except he cannot get XP Pro. to open in Safe mode(tried tapping f8 at power up) just gives 3 options to boot Floppy, disk or hard drive. Also MS Security center will not open. what is MS Security essentials? shoud he install this?
The most simplest solution to try first is a System Restore to restore your system back to a date when it was working OK. This will restore the registry (where the rogue files have probably installed themselves) and critical system files.
I always do a restore first and in most cases it resolves the problem.
Thanks Marg7...he has now run Mb,SW terminator & C cleaner all in safe mode...But still MS security center will not show Antivirus And says it is not open. I ask again, what is MS Security essentials and should he install it? He now has both AVG 9 & Spyeware Terminator running antivirus, is this ok?