UNABLE TO UPGRADE TO OFFICE 2010

  KentishDen 08:17 28 Aug 2010
Locked

I purchased and installed a copy of MS Office 2007. I went through the 'Tech Guarantee' process in order to download the free Office 2010 application . The message came up that the app. associated with the Product ID ( Office 2007 ) had not been activated.
However, on going back to Office 2007 the message came up" This Product has already been activated"
So, I appear to be in a vicious circle ( Or continuous loop ! )
How do I progress from here ? Any ideas welcome.

  gengiscant 12:13 28 Aug 2010

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