unable to uninstall

  nobbie 14:34 06 Feb 2004

my daughter is using incredimail but it has started to play up, so i decided to uninstall it then reinstall it, but i cannot uninstall it because i keep getting "could not open INSTALL.LOG file.
any ideas

  Jester2K 14:38 06 Feb 2004

Try reinstalling it again over the top of itself. Part of the uninstall info has been lost.

  nobbie 14:40 06 Feb 2004

tried to, but it wont because it says that incredimail is still active, but dont know how to shut it off

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