Unable to turn PC off safely

  ponytail 08:32 12 Nov 2013
Locked

I normally click on the start button and get the choice of shutdown,restart or change user.But this morning when I just clicked on the start button I was not given those choices so how do I turn off the PC except by pressing the power button and why has this option dissapeared

  spuds 12:23 12 Nov 2013

What operating system are you using?.

I had a similar problem with Vista, and a couple of reboots did the trick. Never did find out why all was okay, then having the problem later.

  ponytail 13:19 12 Nov 2013

I am using windows 7

  Fruit Bat /\0/\ 13:42 12 Nov 2013

Have they just slip below the bottom level of the screen because your screen resolution needs changing?

Search type

sfc /scannow

to let windows find and replace any missing / corrupt windows files

  Woolwell 15:40 12 Nov 2013

Are you stating that when you click on start that the shutdown button is missing?

  ponytail 18:55 12 Nov 2013

Woolwell yes

  Mr Mistoffelees 20:17 12 Nov 2013

This: Microsoft Support, might help.

  Mr Mistoffelees 20:24 12 Nov 2013

Sorry, ignore my last post, doesn't work for Windows 7.

  Woolwell 21:57 12 Nov 2013

Suggest system restore to immediately before the button went missing.

  Woolwell 22:00 12 Nov 2013

Also see Yahoo answers. What were you doing before this button disappeared?

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