HI I have a dell m1210 which has got the live security platinum virus on it,, I am unable to start the laptop in safe mode to remove it please can you help
What happens if you try to start in ordinary mode?
Remove it - instructions here enter link description here
Or have a look here.
Both these links for removal start off by saying
Restart the computer in safe mode
which is what the OP can't do.
madyliz - you don't say what does or doesn't happen when you try to start in safe mode. This link shows an alternative method of starting in safe mode - scroll down the page to find your operating system:
start in safe mode
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