Unable to send Hotmail via Outlook Express

  StanH 08:39 03 Sep 2009

I have followed the new POP3/SMTP instructions slavishly on two machines and whilst I can receive Hotmail messages on OE, I get this message on trying to send

"The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '[email protected]'. Subject 'Thursday check', Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted; user not authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78"

Does anyone else have this problem or is it intended that sending is not allowed?


  bremner 09:34 03 Sep 2009

Since 1st September MS stopped Hotmail being sent from OE and now you need to use Live mail click here

  StanH 09:37 03 Sep 2009

Thanks - it does seem strange however that they give detailed instructions for outgoing mail

  dastardly mutt 10:39 03 Sep 2009

You can still send through Hotmail / OE.
Under the Properties / Servers tab, tick the box for "My server requires authentication". Leave the "settings" at default.

  StanH 10:46 03 Sep 2009

That did it - thank you very much

  David4637 13:04 03 Sep 2009

You do need to set up a new account with different a pop3 server address etc, its not just "My server requires authentication." However when done, Hotmail WILL work in OE without problems. David

  matofthemint 14:06 03 Sep 2009

Didn't work for me - I get

The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '[email protected]'. Subject 'test', Account: 'Hotmail (1)', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

and what if a STARTTLS command?

  David4637 13:54 04 Sep 2009

New Hotmail account has to be set up, using POP3.

1. Serves tab

POP3 I/C pop3.live.com
O/G smtp.live.com.

2. Tick My server requires, no more changes.

3. Advanced tab

O/G 25
Tick This server requires SSL.
I/C 995 or 25. I used 995.
Tick This server requires SSL.

Hope this helps you to get Hotmail working in OE.

  David4637 13:56 04 Sep 2009

PS: I should have said when the POP3 is working you can delete the old Hotmail account. David

  Clapton is God 14:16 04 Sep 2009

Assuming those are genuine e-mail addresses you've each given in your posts, it's not at all wise to publish your addresses in a public forum.

Unless you're happy to receive the deluge of spam which may follow.

  Patr100 19:26 04 Sep 2009

Hotmail is currently having problesms. It si not due to our settings

click here

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?