Unable to play cd or dvd's

  john4884 21:17 02 Apr 2007

Hi there.

I wonder if anybody can help with this query. Whenever I put a cd or a dvd in to either my dvd-rom drive or cd-dvd re-writer my computer freezes and i have to turn the computer off by the button on the front of the tower.

Does anybody have any tips or ideas how to overcome this?


  skidzy 21:19 02 Apr 2007

Check device manager for any yellow exclaimation marks.
Windows key+Pause/hardware/device manager

Please provide the spec of your PC, and does any error messages appear?

  woodchip 22:00 02 Apr 2007

Go to Start\Run type in the box


press enter You may need a XP cd

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