Unable to play back MP4 File from camcrder

  Sparkly 11:45 01 Jan 2010
Locked

Hi all and a very happy new year to you all,
I recieved a Sanyo Xacti HD Camcorder for xmas works fine but when i put the SDHC card in the PC card reader and try to play back video i get the box Windows cannot open this file use the web service to find the correct programme but i get this.
File Type: Unknown

Description: Windows does not recognize this file type.

Any ideas on how to play these? I have,
Dell XPS 430
Vista H/Premium
Media Center
Media Player
Thanks for any help with this.

  Mark5001 12:05 01 Jan 2010

Windows does not play MP4 natively use this freeware player.


click here

  User-312386 12:16 01 Jan 2010

Look on the disc that came with the camcorder, it normally has conversion software on it as well so you can burn to dvd/blueray

  Sparkly 12:36 01 Jan 2010

Hi madboy33©® thanks installed the ArcSoft Software and works a treat, was trying to get away without installing extra software but never mind it works many thanks.
Mark5001 thanks allso bookmarked your link.

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