unable to open jpeg's

  johnnyrocker 11:59 24 Apr 2006
Locked

a relation of mine has mailed me with a problem which i have not been able to help with, so i thought i would seek the wisdom of some experts.
she has a laptop (xp home) and a desktop (xp pro). on the desktop she is unable to open jpeg attachments, gets the error something like (does not have a prog associated)
she is able to open the same jpeg on laptop no probs,
went through all the media boxes i/net options/advanced.
any ideas folks?


johnny.

  ventanas 12:03 24 Apr 2006

Proably just lost the association. Without anything else installed they should default to the picture and fax viewer. I would install IrfanView and set the .jpg association to it. Should be alright then.

click here

  johnnyrocker 12:04 24 Apr 2006

prob is same pic can be opened on laptop with no issues.


johnny.

  Diemmess 12:08 24 Apr 2006

Try -
Right click on the jpg file
Choose "open with" and from the list pick the progam you want from the dropdown list.

  johnnyrocker 12:10 24 Apr 2006

thanks for that, will she still be able to do that when it is at attachment stage?


johnny.

  rmcqua 12:13 24 Apr 2006

Yes, should work just the same with attachments.

  johnnyrocker 12:18 24 Apr 2006

bearing in mind the attachment cannot be opened with a left click on one of the machines?


johnny.

  VoG II 12:40 24 Apr 2006

click here and read to the bottom.

  johnnyrocker 12:45 24 Apr 2006

not quite sure what to look for vog, are you suggesting d/load mailwasher?



johnny.

  VoG II 12:46 24 Apr 2006

OOps wrong link!!!

click here

  johnnyrocker 12:55 24 Apr 2006

thanks for that but it is a jpg issue?, i have sent it on anyway.


johnny.

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