I bought a Toshiba 320gb Usb 2.0 external hard drive, plug and play device and connected as per instructions but nothing happened, the system did not recognise it. tried add new hardware, could not find.
So I purchased a new usb 2.0 pci card thinking it might be a usb 1.1 - 2.0 issue (that was before I knew how to chesk for usb capability on my system, i have checked and have standard 'enhanced' usb).
When I went to install the new pci card the system does not load this hardware either. I get 3 usb controllers showing up in the device manager all with yellow ?. tried uninstalling and re-installing but nothing happens.
So tried to mount the hard drive on my old laptop, mounted and installed no problem. i have run virus checks and all ok.
the system I am running is: window home xp (sp2, all updated to latest patches) amd 64 processor 3500+
any clues to how to solve this would be very appreciated..... please...... :-(