Unable to install Security Updates

  lisawe 11:20 22 Apr 2004

I have a blaster worm, so I downloaded the removal tool. When I try to run it, I am told that I first need to download MS03-26 patch (KB823980). However, I am unable to install this: It starts to configure, but in the middle of the process it simply disappears. I have checked my Add/Remove programs, and it is not there. I have Windows XP Home.

  scooby43 11:42 22 Apr 2004

have you made backups of your work etc could always format as a last resort.

  Zaphod 3 12:39 22 Apr 2004

Had the same last year. E-mailed Microsoft and they said to delete a folder called catroot. Then managed to install the patch.

  scooby43 14:53 22 Apr 2004

whats catroot relate to

  GaT7 15:08 22 Apr 2004

Try downloading the update manually, saving to your hard disk & then double-clicking the saved file to install. click here to download KB823980.

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