unable to install new software

  villa385 13:53 16 May 2005

Windows XP Professional.
When I try to install new software I get a message, "error 1606, could not access network location %USERPROFILE%\Recent\.

Any suggestions on how to solve problem ?

  sinbad1 14:01 16 May 2005
  sinbad1 14:04 16 May 2005

click here;en-us;315352

  villa385 10:06 18 May 2005

still get same message. Windows installer opens and software installation begins, I then still get message "unable to access network location %USERPROFILE%Recent\".

How can I get around this ?

  vinnyT 11:42 18 May 2005

Have you upgraded from w98se or ME to your present os?

If you did take a look at click here

It's an MS knowledgebase article, it's not the exact match of your message, but it does refer to error 1606 and installing new software.

It suggests a few remedies.

Do you have Norton AntiVirus 2003 installed? As "This behavior may also be caused by Norton AntiVirus 2003. For more information about this behavior and for steps that you can take to resolve the problem, visit the following Symantec Web site:" it gives you a direct link to the poss. solution.

Hope this helps.

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