Unable to fully use MS Office packages

  Repurr 12:10 05 Aug 2006


I have recently had my MESH PC sent back from those lovely people (?) having had the operating system rebuilt. I have reloaded MS Office Small Business Edition 2003 onto the PC and the various Office packages and Microsoft picutre editior, do not fully work, the majority of the toolbar icons and drop down menus are greyed and therefore cannot be used. I have deteceted and repaired, fully acitivate the products and got all the updates from Microsoft, still to no avail.

All ideas as how this can be sorted much appraciated.



  Woolwell 13:06 05 Aug 2006

Did MS Office come pre-loaded or did you add it later?

If you have the discs - I would suggest complete uninstall and re-install.

  Repurr 18:01 05 Aug 2006

MS Office came as disks with PC when I purchased it and then loaded it.

Have unisntalled and reinstalled, regrettably the same problem occurs.

Any further ideas much appreciated?


  wee eddie 19:12 05 Aug 2006

I think that the free version of M$ Office is limited to 3 months.

  Repurr 10:11 06 Aug 2006

I bought the PC from MESH in Jan 2004 and also bought the MS Office small business package as and additional extra.

  Woolwell 13:02 06 Aug 2006

"operating system rebuilt" - do you mean that Mesh re-installed Windows XP and what was the problem? It is possible that this repair and your problem with Office are linked.

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