Unable to flag emails in Outlook 2003

  pauljb 11:47 07 Jul 2008

We have a user that is unable to flag public folder messages in Outlook 2003. He is able to do that on folders within his own mailbox. When right clicking on the message that needs to be flagged, she gets the usual menu to select the colour of the flag, default flag, etc but once the selection is made the flag on the message stays grayed out.

Please help.

Thanks in advance

  mimram 17:17 07 Jul 2008


Have you checked the individual's user permissions for the public folder - it sounds very much like she has permission to read but not edit items.

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