"Unable to download a suitable decompressor"

  jonmac 00:14 19 Nov 2004
Locked

On friends PC running Windows 98, when he clicks on an .avi file taken by his new Canon digital camera Real Player starts up, searches the net then displays the above message. On clicking play, sound is heard but no video is displayed.

We looked in the microsoft database and eliminated all the possible causes but still it doesn't work. Anyone know what to do?

It works OK on my PC running XP

  hugh-265156 00:37 19 Nov 2004

in realplayer try clicking 'tools/preferences/media types' and tick 'quicktime video' maybe

i use free quicktime itself to view movies taken on my digicam click here

  ICF 07:33 19 Nov 2004

Try either one of these QuickTime Alternative 1.39 or Real Alternative 1.29 on this site click here

  ACOLYTE 09:28 19 Nov 2004

click here this little pack contains almost all the codecs you could wont and a few players (optional install) got for the full version.

  anchor 09:44 19 Nov 2004

Try opening it with Windows Media Player. I run my Canon avi`s perfectly from this.

You can set WMP option to always play avi, (and many other), files.

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