unable to download emails

  JOHN 23:01 29 Jan 2006
Locked

Although I can see my emails via my website, I can't download them using outlook, outlook express or thunderbird. The progams appear to try to connect but nothing happens. Any ideas please?

  Skills 23:10 29 Jan 2006

Check that you have all the details are entered correctly like your pop settings. Do you get any error messages?

  JOHN 12:21 31 Jan 2006

No, all settings are ok. sometimes it works and sometimes it just keeps polling.

  johnnyrocker 12:33 31 Jan 2006

delete and recreate the account might resolve the issue for you.


johnny.

  JOHN 17:33 31 Jan 2006

No, tried that. Also tried outlook, outlook express and thunderbird. Thunderbird seems to be best as it keeps polling the site for a lot longer and then has occasional success.

  sp21 17:37 31 Jan 2006

Do you have Norton Firewall? I found this suddenly stopped my e-mails, although I could get them via webmail. I checked the configuration and found an mysterious extra entry for Outlook. I deleted that and all is now OK.

  >steve< 17:45 31 Jan 2006

yes i have had a similar issue and like sp21 it turned out to be Norton firewall .try searching in google after searching these forums and you might find its a common problem.

  JOHN 17:51 31 Jan 2006

No, no Norton. I've got Etrust Antivirus but this was a problem before I got that.

  JOHN 23:56 11 Feb 2006

I think my provider has too many demands on email during the day. I am finding that it is easier to download in the evenings. Hopefully, this is the answer to my problems.

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