Unable To Download 2 Windows XP Security Updates

  Fastflys 13:22 16 Mar 2003

Checked Microsoft's Help and Support Centre website for updates.

Found 2 security updates numbers: 810833 and 329170. I clicked on download and install. After going through the motions I was informed in red type that neither security update had been installed.

I tried again, this time with Norton Internet Security disabled - still no joy.

Can anybody help me?

  powerless 14:06 16 Mar 2003

Pop your XP CD in the CD Drive. Then go to...

Start > Run > Type:


Click "ok"...


Disable NIS and retry the updates.

  Fastflys 15:29 16 Mar 2003

Thanks for solving standby problem for me.

I have run SFC /SCANNOW all protected windows files are intact and in their original versions - at least I think so. I only have a Windows XP Home Edition Service Pack 1 Recovery CD from MESH Computers. Is this OK?

Restarted computer - tried to download and install both security updates with NIS disabled but still have the same problem.

Your score so far 1-1

Any other suggestions would be most welcome.

  powerless 15:45 16 Mar 2003

Go to Windows update again via Internet Explorer.

On the left click on "personalize Windows Update".

Put a tick in "Display the link to the Windows Update Catalog under See Also" and then click on "Save Settings".

Then on the left again, click "Windows update"...

Now "Find updates for Microsoft Windows operating systems"...

Scroll to the bottom and highlight "Windows XP SP1"...Then click "Search"

Click on "Critical Updates and Service Packs (32)" and it load...

Find the updates and clcik on "ADD"

Then click on "Go to Download Basket"

Choose where they will be downlaoded to via "Browe" then clcik on "Downlaod now"

Then when they have downloaded install from there.

  powerless 15:46 16 Mar 2003

A cookie if if you can count how many typos ;-)

Eastenders is on!

  powerless 15:47 16 Mar 2003

Disable NIS when you come to install them.

  Fastflys 17:30 16 Mar 2003

Hope you enjoyed Eastenders.

Bear with me - I'm not a computer whizz kid.

Thanks for advice - Didn't know where to down load them to so selected "Desktop".

I now have on my "Desktop" a folder titled Software and a file titled iuhist_catalog.

Silly question I know but what do I have to do now. I don't know how to install them and where they should be located.

Not bothered about the typos - just pleased to get a response.

  powerless 17:51 16 Mar 2003


Double Click the folder "Software"

Then double click the folder "en"

Then double clcik the folder "com_microsoft.windowsxp"

Then double click the folder "x86WinXP"

As you can see just keep double clicking until you reach the updates.

The update will be numbered just click on it and it will install. There'll be a box with blue around click that to install the updares.

  powerless 17:52 16 Mar 2003

Oh Eastenders was ok. I'm on "Time Team" now.

  Fastflys 20:53 16 Mar 2003

Followed your instructions and got to the "Blue box" When double clicking on either file title Q329170_WXP_SP2_X86_ENU or Q810833 etc, the Windows XP Setup Wizard flashes on/off. I then receive the following error message:

Title: Q3291709 or Q810833 Setup Error

Text: Setup could not verify the integrity of the file Update.Inf. Make sure the crytographic service is running on this computer.

Tried to search "Help" using the word "Crytographic" which returned no results.

Stuck once again - thinking of throwing this computer out of the window!!!!!!!

Hope you can tear yourself away from the telly to help me again.

  bvw in bristol 21:36 16 Mar 2003

click here and follow steps 6 to 8 which state:

Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following commands, pressing ENTER after each line:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

Type exit to close the command prompt.

Be careful to enter the commands correctly.

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