I was wondering if you could help. I've just switched to Macrium from ms live onecare (expired subsciption/support/product). I usually backup to an external hard drive.
I've trying to do the first macrium backup and of course its a big one. It stopped as there wasn't enough space on the drive. So I thought I would free up the space and delete the onecare backup folder which is very large. That would be fine apart from the fact that it won't let me do it. I followed instructions from the ms website which told me to turn it into a shared file. I did that and it still won't delete. In fact, it tells me the folder is empty, even before I attempted a deletion. Checking the capacity of the external drive indicates that the onecare file can't be empty.
If I try to delete it tells me:
"...Access denied. Make sure the disc is not full or write-protected and that the file is not currently in use."
I am also denied access to the file itself if I try to open it.
I started up in safe mode. But just exactly the same thing. Oddly, if I hoover over both the macrium and onecare backup folders it tells me they are empty. If I check the external drive itself it tells me I'v only 61Gb left out of 300Gb. That can't be right at all.