Unable To connect to Internet While Printer is Con

  danjoe 13:54 16 Mar 2006
Locked

Internet drops out when printer is connected. Tried different printer. Same fault occurs.

  ShalafiStudios 14:12 16 Mar 2006

I need more information if I'm to help. Things like PC specificiation (ie Modem Type, Operating System and Printer Connection Type) would be of help.

  danjoe 14:45 16 Mar 2006

thanks shalafistudios
PC specification AMD1670Mhz
modem HPS 56mr
Printer Epsom C44
XP Home Edition
40Gb Hard Drive......256Mb of memory

  terryf 14:50 16 Mar 2006

Sounds like a problem with USB if modem and printer are both USB?

  danjoe 16:11 16 Mar 2006

Thanks terryf
Any ideas what to check at USB ports?

  dms05 07:32 17 Mar 2006

Are you connecting through a USB Hub and/or using a long cable to the printer? Could be the USB hub needs it's own power supply. It's also possible that the printer+modem exceed the bandwidth of the USB connection. Try unplugging all USB devices and then plug in in different orders and allow (any) installation to occur.

  danjoe 09:03 17 Mar 2006

Thanks dms05

Will get someone to check your suggestions

  remind 09:47 17 Mar 2006

HPS 56mr is a dial-up modem so no USB connection (assuming you are using dial-up internet and not broadband, if you are using BB post the make / model of your BB modem), comments about USB still apply if your PC is lacking a bit of oomph.

  danjoe 12:28 21 Mar 2006

Thanks for all the suggestions.
I will keep trying.

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