I'm running Windows 2000 Pro (SP3) on a 400MHz computer (my mother in-laws computer). I have downloaded the driver for the modem (a HCF 56K PCI Modem) from the internet but it didn't work. It comes up with a message saying "No dial tone. Make sure the modem is correctly connected to the computer and the phone line." I have also downloaded the driver from the Windows Update website but to no avail. When I go into the Device Manager it says that the modem is working properly. Would it matter that my telephone line is broadband enabled? I have bypassed the ADSL filters when trying to go online using the 56K modem and made sure that the setup on the "Dial-up Connection" page is correct. Any ideas please?
Q: Can I run BT Broadband and my dial-up connection from the same computer, at the same time? A: You cannot be connected to the Internet via BT Broadband at the same time as being connected via a dial-up connection. However, you may log off from BT Broadband and connect to the Internet via dial-up in the normal way, providing you have a suitable dial-up account.
So, are you physically logged off your ADSL connection?
Hi All, I DO have the 1571 facility on the phone but I have no messages to collect. Have tried changing the cable but still no joy. I've also un-checked the "Wait for dial tone before dialling" box and I can now hear the modem dialling out but I'm unable to get a connection. Could I have two defective modem cables here? By the way, I have tried it by connecting the filter and again without the filter but still nothing.
dms 05 - I have physically removed my broadband modem from the ADSL filter when attempting to connect using the 56k modem (but the modem is still going connected to the ADSL filter) but I'm still getting an "Unable to establish a connection" in the Dial-up Connection window.