Unable to change programme which opens file

  alfredgerald 11:27 15 Sep 2012

Running Microsoft XP with 4 users on PC. Having trouble changing the programme which opens a file. (e.g. Notepad to Word). 3 of the users work fine. Have been into Control Panel/Folder options/File type but the option to change how all the files are opened is greyed out. Any thoughts please.

  Nontek 11:52 15 Sep 2012

If you right-click on the file, do you not get the option to Open with ? so that you can then choose which program to open it.

  recap 11:53 15 Sep 2012

alfredgerald, I think you will need admin rights to change the progam.

  alfredgerald 12:08 15 Sep 2012

I have admin rights. The files that I am trying to open have been received in an e-mail. They have the .docx extension. No option to Open With on right mouse button. The file try’s to open in Notepad. When I go to File type to change it all the file types are greyed out. Only in this user, other 3 users OK.

  Nontek 12:15 15 Sep 2012

Try doing a Save as then you should be able to change the prefix to .doc or similar.

  alfredgerald 12:55 15 Sep 2012

Thanks Nontek. It worked. But I still cant change File type in the Control Panel. Still greyed out. Any other thoughts

  Nontek 13:05 15 Sep 2012

Great, glad it worked - unless you intend to make many prefix changes, I would not bother about the Ctrl Panel.

Though I suppose you could try something like CHECKDISK

  alfredgerald 13:09 15 Sep 2012

OK Nontek. I think I will continue this thread as I am interested as to why it works on three users but not the forth. Anybody else got an idea?

  acfc 16:23 15 Sep 2012

As you probably know .docx is word 2007 or later format so you need a compatibility pack installed if you have an older version. As you were able to select open with on 3 users it is possible that this was installed for each user instead of for all users?

Open with being greyed it usually means windows cannot select a suitable program to use.

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