My sisters problem is, can use Skype, but when in IE says cannot connect to internet, also cant send or receive emails, Ethernet cable all OK.as is modem, as my laptop will connect to her network with no problems. No Zone Alarm on this as i see can cause prob`s Regards MP
If using IE7 you could try Tools Internet options and press reset.This will reset IE7 to its original state.You will loose your add-ons but just a matter of going into tools.Manage add-ons to start them again.
Yes, the antivirus, is from "Eset" was on the PC at manufacture, new subscripion paid over 4 weeks ago, and was working then ( no disc supplied ),
The only thing that has been done is PC taken into garden and cleaned out with Maplin compressed air,and a Maxtor 500gb external hardrive fitted, it was after these last 2 events that the problem started,have since unistalled Maxtor software, but no change. Thank you for your help in this Regards MP
Ask you sister to go to start.search.And type in Norton and see if any Norton programs are still on her computer.If so use the Norton removal tool to remove them.click here see if that makes any difference.Or Control panel.Internet Options.Programs and make sure I/Explorer is the default web browser.Or right click Local Area Connection and press repair see if it comes up with any problems.Can she use another browser temporary maybe Firefox.