Unable to access www.tescobank.com

  querillous 10:42 07 Oct 2010

All of a sudden I find I am unable to access website: click here online.
I would be grateful for advice on what I need to do to gain access.

  gengiscant 10:44 07 Oct 2010

Not much help but I can get on the site.
Have you upgraded to IE 9 beta? as I believe some folk were having trouble with some banking sites, myself included.

  querillous 10:45 07 Oct 2010

No, I am still with IE 8.

  birdface 11:28 07 Oct 2010

Try with your Firewall switched off.
And check to see if any of your Anti-malware programs are blocking it.
Try using another Browser and see if that works.
Try Command Prompt and type in ipconfig /flushdns and press enter.
it should tell you DNS cache has been flushed if so reboot and see if that works.
Sometimes it is an ISP problem and it comes back eventually.
Or type the address on here it will tell you if it is just you.

click here

  gengiscant 11:38 07 Oct 2010

Thats a useful site.

  querillous 13:13 07 Oct 2010

Sorry to be so dim. How do I access the 'command prompt'?

  birdface 13:40 07 Oct 2010

Type cmd in to Run and it will open.
Or start.allprograms.accessories.Comand prompt.

  querillous 15:13 07 Oct 2010

I get the message "this programme requires elevation". How do I respond?. I am the registered sole user of this computer.

I should add that I have now found that I can access Tescobank using another browser but I would like to be able to gain access through IE.

  Sea Urchin 15:18 07 Oct 2010

If you go to tesco.com and then the Banking and Insurance tab is that any better?

  birdface 16:19 07 Oct 2010

Try Tools.Internet Options.Security.And make sure it is set to default.

  querillous 09:41 08 Oct 2010

Thanks everyone for your help. IE8 refuses access to that site altghough I can access it using another browser. I will wait to update IE8 and see what happens.

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