unable to access email

  ordep 15:09 15 May 2010
Locked

When trying to access ymail, IE stops working.
any ideas.

  Sea Urchin 16:22 15 May 2010

Presumably you are trying to access ymail through Internet Explorer - but you need to give a bit more information. How does it stop working? At what stage and any error messages etc.

  ordep 17:31 15 May 2010

Thanks for your reply Sea Urchen.

Can open ymail ok but, when clicking on an email, to open, get the message;
Internet Explorer has stopped working.
Close program

  Sea Urchin 19:04 15 May 2010

Some things to try

click here

  Sea Urchin 19:08 15 May 2010

Or this might help

click here

  ordep 08:40 19 May 2010

Thanks for all your help Sea Urchin, the links were really useful, and did result in solving the problem, which was one of the add-ons in IE.
Thanks again
Ordep

  Sea Urchin 19:46 19 May 2010

Good to know you solved the problem - thanks for the feedback

This thread is now locked and can not be replied to.

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