umax astra scanner problem

  fritwash 13:18 05 Nov 2003
Locked

Hi All

I am running the above scanner on windows ME and when I either preview or scan an image nothing appears in the window, the scanner goes through it`s process and gives me a jpeg file but it is just a blank image of what appears to be the glass.

Any ideas please

  pj123 14:36 05 Nov 2003

I have had that problem twice with two different Umax scanners. Time to buy a new scanner. I now have the Canon Lide 20 works off the USB port no power needed and a brilliant scanner.

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