Kernow999 09:30 27 Jul 2004

I have recently installed a new MFD Epson CX5400 using the disc supplied. However, when I try to scan something it asks me to install the correct TWAIN program.
Can anybody explain what I need to do please?


  jack 10:48 27 Jul 2004

As this is a NEW device, I gues that the software supplied is NTFS only[Win2000 / XP/NT]
Open the CD and see if it offers Win 98 if not get onto Epson and see if one is available.

  sicknote 10:51 27 Jul 2004
  Stuartli 10:59 27 Jul 2004

TWAIN = Technology Without An Interesting Name

You need, as stated, the scanner software for your operating system.

If you can't find the appropriate Twain software on the CD-ROM, try the Epson website:

click here

Your FAQ page is:

click here

A Windows 98 5.6MB Twain driver link is on the right hand side of the page.

You will need the scan driver as well if not already installed.

  Stuartli 11:01 27 Jul 2004

sicknote and I seemed to have crossed paths - PCA site been down for a while so I bathed the dog...:-)

  Kernow999 14:29 27 Jul 2004

Thanks for your help again, guys. Hope the dog appreciated it!
I will give those bits a go.


  Smegs 15:25 27 Jul 2004

I have had the same problem with this Twain Driver. I'm on Xp Home, and an Epson Perfection 1250 scanner. I have tried all these sites, but still doesn't work. I am awaiting instructions from Epson. I sent them an email over the weekend.

I get " Please install the supported TWAIN DRIVER".

You can do a copy in control panel-scanners & cameras.

Thats the only way that I can copy. Did you get a disk with "Smart Panel" on??

This is my thread, click here

  Kernow999 21:16 27 Jul 2004

Yes, I got Smart Panel and have installed it. Still no joy, even from the downloads.
This MFD has been nothing but trouble.

  sicknote 22:15 27 Jul 2004

Just read setup PDF it says connect usb cable with cx5400 turned OFF turn OFF all virus programs before installing software?? also have you tried another usb cable ??

  Kernow999 21:30 10 Aug 2004

I uninstalled the lot then downloaded the scanner and printer driver from the Epson website. It all seems to work now. Very strange.
Thanks for all your help again.

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