I have recently bought a Campaq Presario CQ61 notebook and the CD/DVD drive is not working. The computer was already set up so I did not need to install anyrthing. When I came to use the DVD drive it did not work. I went into the device manage and detects it but says it cannot start - "Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10."
I have tried looking for the drivers online to re-install but cant seem to find them. I would be extremely greatful if anybody can offer some advice on how to sort this problem. Thanks.