Trying to boot new PC

  machow 15:45 18 Dec 2005

I've just built a new PC for the first time. It's a shuttle ST20 and I am having problems booting it up.

I booted from the windows XP cd, and pressed F6 hen promtped to install Sata/Raid driver. On inserting the floppy, nothing happened. Tried a couple more times and still nothing happened - the floppy drive appear to work...1st problem.

I read that I could install these drivers once I had an up and running Operating sys, so I opted to install windows first - however, during setup, a message appeared saying that it could not detect a hard disk...2nd problem.

I had no choice but to exit the setup procedure. I am now unable to do anything whe I try to switch on PC to boot again from the CD. The message "Verifying DMI Pool Data......" appears and nothing else happens. It would normally prompt me to boot from CD, but nothing happens at all now.

I am completely new to this, and have no idea what to do next. Can anyone suggest anything that may help??

Many thanks.

  Gongoozler 16:55 18 Dec 2005

Hi machow. First check that the BIOS knows about the hard drive. At the initial boot-up you will get an on screen prompt to press a key, usually the Del (Delete) key to enter the CMOS setup. Do this and see if the BIOS has registered your hard drive.

  machow 17:33 18 Dec 2005


I've checked the CMOS settings and I can see that the Hard Drive has been picked up and is set to auto detect.

I've had a look on the internet and have tried pretty much everything suggested.

I have seen that other people have tried replacing their hard drives/floppy drives etc to see if this can help. I'm not really in the position to do this, so is there anything you can think of. My immediate thoughts are to send it in to a computer repair this wise?

  Big Elf 17:40 18 Dec 2005

From click here

Q. During bootup my computer hangs at "Verifying DMI pool data." What is it and how do I fix it?

A. DMI or DesktopManagement Interface (pdf) is a layer of abstraction between system components and the software that manages them. The System Management BIOS (SMBIOS) is an extension of the Basic Input Output System (BIOS) that formulates and delivers this information to the operating system. The pool data is the information. In short, when the BIOS is "Verifying DMI pool data" it is verifying the table of data it sends to the operating system (Windows, etc.). If it isn't sucessful, it should return an error. Wait a reasonable period of time for it to finish. It may make take some time or it may be stuck. Possible fixes:

1. If you changed the hardware just before this problem occurred (e.g., installed a new hard disk drive), unchange it.

2. If you installed a new hard disk drive, set the motherboard CMOS Setup to Auto for the drive type. You may have to disconnect the drive first.

3. Enable "Reset Configuration Data" (may be "Force Update ESCD" in some CMOS Setuups) in the motherboard CMOS Setup PNP/PCI configuration. (Rebooting will automatically disabled it after it has done its thing.)

4. The CMOS may be corrupted. Clear it.

5. Disconnect all drives not required to boot the computer. If this fixes it, reconnect one at time.

6. The floppy drive may be bad or not connected properly.

7. Reseat all expansion boards.

8. Pull all boards not required to boot the computer.

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