I rebooted my PC and when I entered the room the Windows log in screen was showing which it never normally does. It normally goes straight to the desktop for all users. When I click on the log in icon, however, for a split second it shows 'loading setting' then changes to 'saving settings'. I can't get the desktop to load.
I've phoned my PC support who have told me that it is a virus and I need to reinstall Windows which I don't want to do in haste. I've tried system restore via safe mode to no avail. I've tried last known good config also to no avail. I can get it to load in safe mode but don't really know what else to try. Any ideas please?