I have anew computer: HP Pavilion Elite with Windows 7 in 64-bit mode. Have problems with getting the USB chipset driver to hold for external hard drive. Up to now it has worked temporarily by using troubleshooting to reinstall driver. However, an error now appears that prevents the Wizard working. Info as follows: 'An error occured while downloading troubleshooter' Package ID Device Centre Diagnostics Error Code 0x8009 1007 Source Download. Any suggestions would be appreciated.